Billing

Address: 2005 Harris Hall, Campus Box 7213, Raleigh, NC 27695-7213
Office Hours: 8:00 AM to 5:00 PM Monday through Friday
Phone: 919.515.2986
Email:studentaccounts@ncsu.edu

Payments received after 11:00 a.m. in the Cashier's Office will be processed with the next working day's date.

PAYMENT PROCESSING

Payments mailed to NC State at P.O. Box 900013 are handled by a bank lockbox processing center in Raleigh. The automated processing procedure requires both a remittance advice (bottom portion of your bill) and check for each payment. If you use an on-line bank bill payment service to generate a check that is mailed directly by your bank, the remittance advice will not be included with the check necessitating manual processing and delaying application of your payment. Also, please do not send one check to pay for two or more students. To ensure your payments are applied properly, send a separate check and remittance advice for each student. Currently enrolled students may pay on-line using electronic withdrawal from checking or savings account (no fee) or MasterCard (2% fee). Complete information is available at http://www.fis.ncsu.edu/cashier/billing/epay_info.asp.

Important Notice: If your bank requires an endorsement on the check, you should forward your payment to NCSU Cashier's Office, Box 7213, Raleigh, NC 27695-7213. The student's account will be charged a $25.00 returned check fee for any checks returned for Non-Endorsement.

RETURNED CHECKS

A returned check fee of $25 will be assessed for dishonored checks, including electronic drafts (ACH). The university has the right to cancel the registration of any student whose tuition and fees are paid with a returned check.

NOTICE ABOUT YOUR BILL

Payment must be received no later than 5:00 p.m. on the due date listed on the front of your statement. Failure to pay tuition, fees, and all other debts to the University and to clear all 'Holds' by this due date will result in your schedule being cancelled.

If a student makes a change to their course schedule before the beginning of a term but after the billing date shown on the front of the billing statement, the change will be included in the next billing cycle. Note - tuition and fees are based on the student's classification, residency and the official number of hours and courses carried at 5:00 p.m. on the last day to drop courses with a refund/reduction in rates for a term (see current calendar). Changes to course schedules made after that date will not result in a refund or reduction on rates for a term. To see the current balance due, you may access your account on-line at http://mypack.ncsu.edu/ or contact our office at (919) 515-2986 between the hours of 8:00 a.m. to 5:00 p.m.
NOTE: If you do not plan to attend the upcoming semester you must notify Registration and Records in writing. You will be held liable for any charges incurred until an Official Withdrawal is processed.

Third Party/Sponsorship Instructions: Sponsored students should remit the balance due in "Pay This Amount" to avoid registration cancellation. Any Third Party Sponsored amounts not shown on your bill as Estimated Financial Aid, must be entered on the Notice of Sponsorship form no later than the billing due date on the statement.

PARENTAL ACCESS

As required by Federal Law under the Family Educational Rights and Privacy Act (FERPA), individual student account information cannot be released to parents, guardians, or other individuals with the student's specific authorization, unless otherwise provided by the act. Students may authorize individuals to receive this information by completing the online Student Information Release Authorization at: http://mypack.ncsu.edu/

DELINQUENT ACCOUNTS - CALCULATION OF LATE PAYMENT PENALTY AND INTEREST

Charges are due and payable by the due date shown on the billing statement. Accounts that remain unpaid will be considered delinquent and in accordance with the requirements of General Statute 147-86.23 will be assessed a penalty for Late Payment and interest on any unpaid balance. The interest rate used is established by the State of North Carolina, and is currently 5%.

For the purposes of calculating penalties, a charge is considered due on census date. A charge is delinquent 90 days after the census date of the semester, or 90 days after the charge date if not a semester charge or if it is a semester charge that is posted after census date for that term. The Late Payment Penalty is 10% of the delinquent amount. Interest is assessed when a charge becomes delinquent, and is calculated at the rate of 5% on the unpaid balance from the date due until paid. Late payment penalties and interest charges are applied to accounts on the 15th of each month, and are considered payable when charged. All unpaid amounts will be included in the unpaid balance for subsequent interest calculations.

RESIDENCE STATUS FOR TUITION PURPOSES

If your state of legal residence has changed since your classification was originally established for tuition purposes, you are required by North Carolina law and institutional regulations to notify the university and petition to have your residency changed to reflect the correct status.If you have applied to change your residency, your billed tuition amount will be due in full until the change of status is approved. For additional information regarding residency requirements see the Admissions Department.

Copies of the applicable North Carolina law and the institutional regulations that govern these determinations are available in the Admissions Office (919-515-2434) for inspection upon request. You are responsible for being familiar with the contents of these two sources of regulations.

HEALTH SERVICES INQUIRIES

Charges for Student Health services are confidential. Inquiries regarding details of services provided may be made by the patient only and must be directed to Student Health Services at (919) 513-3259. Details of services provided will not be released to other parties without the specific written authorization of the patient.

NOTICE TO BORROWERS OF TITLE IV LOANS

If you have applied for an educational loan authorized by Title IV of the Higher Education Act - Federal Perkins Loan, Federal Stafford Loan, Federal Stafford PLUS Loan, or other Federal Family Education Loan Program (FFELP) loan, the proceeds are applied to the student's account when received by the university. When the loan proceeds are applied to the account, the date and amount of loan proceeds so applied will be shown in the transaction detail on the front of this statement. You have the right to cancel all or a portion of that loan. In order to exercise this right, you must file a written request within 14 days after the Statement Date shown on the front of this statement. Your request must be sent to the Office of Scholarships and Financial Aid, NC State University, Box 7302, Raleigh, NC 27695-7302. You will be notified of the outcome of your request. Funds returned to lenders pursuant to such a cancellation request will be removed from your account and you must pay the resulting balance when due. Also, if you request cancellation of your loan, you will be required to repay any refund of loan proceeds disbursed to you via direct deposit or manual refund check.

This statement represents the charges on your account at the time the statement was prepared. To determine transactions added to your account since the statement date, access your student account on-line at http://mypack.ncsu.edu/ . Official transcripts are not issued for students indebted to the University. Degree recipients with outstanding balances of $50 or greater will have their diploma withheld until all debts to the University are paid.