How to Grant Parent Access (FERPA)

Students should follow these steps to authorize the Cashier's Office to discuss confidential student account information with a parent or other individual.

  1. The student must log into the MyPACK Portal with Unity ID and password.
  2. From the "Main Menu", select "Student Self Service", "Campus Personal Information", "Parent/Guardian Access".
  3. On the Parent/Guardian Access page, read the message about granting access.

    NOTE: If you previously created a phone inquiry access PIN, you can delete or will have to create a new one when you set up the online access.

    Select the "Add Parent/Guardian" button.
  4. Read the "Informed Consent" page, including the "Read More" link if you have any questions concerning FERPA. Select the "I grant permission" check box. Select the "Continue" button.
  5. Follow the instructions on the page and click the "Submit" button once complete.

Students have the option to grant access to the following:

  • Student Accounts / Billing / Payment - Grants access to view and print current and past bills, view current charges and the ability to pay online.
  • Tax Information - Grants access to view and print 1098T information. You must grant Student Account access in order to allow access to tax information.
  • Academic Information - Grants access to view Class Schedules, Grades, Transcript and Transfer Credit information.
  • Directory Information - Grants access to view student directory information, such as local address and phone number. Even if a FERPA block has been set and your information is not being shown in the 'FIND PEOPLE' directory, selecting this option will allow this parent/guardian to view this information.
  • Financial Aid - Coming Soon

UNITY ACCOUNT INFORMATION: If you have problems accessing the MyPACK Portal, or have questions about your Unity ID and password, you may contact the Help Desk at 919-515-HELP (4357).

Print these directions with screenshots included. (PDF format)