Forms

In order for appeals to be considered in a timely manner, students must read the guidelines below in their entirety and follow them explicitly. Appeals must be accompanied by written documentation supporting the extraordinary circumstance that the student feels merits an appeal. Appeals not submitted on the Appeals Form and/or that do not include documentation to support the appeal will be rejected until required documentation is received. The appropriate Administrative unit will notify you of its decision. If your request is denied, you have the right to appeal to the Fee Appeals Committee.

General

The University Fee Appeals Committee will consider appeals involving issues related to the application of University student fiscal policy in regards to Tuition and Fees, Housing and Late Registration Fees.

Tuition, fee and Late Registration fee appeals may be submitted for withdrawals from the University and must be substantiated by medical reasons, unexpected employment changes, death in the immediate family, or University error. Appeals must be submitted no later than the last day of exams for the semester in which the charge was assessed.

Contact University Housing for housing appeal guidelines:
Phone: 919-515-2440
Email: housing@ncsu.edu
Website: http://www.ncsu.edu/housing/index.php

The appropriate department or administrative unit will review the initial appeal. If the request is denied the student has the right to request a hearing by the University Fee Appeals Committee. The decision of the University Fee Appeals Committee is final and is not subject to further appeal.

Tuition and Fee circumstances not subject to appeal:

• Fiscal policy that is prescribed by state and/or Federal law is not subject to appeal.
• Students are responsible for decisions they make pertaining to their registration for classes at the University. Tuition and Fee Appeals will not be considered that arise from a student's error on registration or situations resulting from a deliberate decision or series of decisions by the student. Examples include, but are not limited to:
• A student decides to take 15 hours, but later decides that the workload is too great and decides to drop courses after the last day to drop/change for a tuition adjustment (Census Date).
• A student registers for a course without having completed the specified prerequisite class for the course. The student finds that he or she does not have the necessary background for the course and drops it after the last day to drop/change for a Tuition Adjustment (Census Date).
• A Graduate student changes a course from “Credit/Grade” to “Audit” after the last day to drop/change for Tuition Adjustment (Census date).
• Students are responsible for confirming prior to the first day of classes that their registration is complete and accurate. Financial implications resulting from a failure to do so does not constitute grounds for an appeal.
• Unless there is documented evidence of extraordinary circumstances beyond the student's control, failure of the student to notify the University in writing of a decision not to attend classes is not grounds for appeal of tuition and fee charges.
• Lack of attendance in a course(s) is not grounds for an appeal of charges assessed for the course. Students must process an official withdrawal, cancellation or course drop.
• Students who decide not to attend classes during a semester are responsible for notifying the University of their decision. Students must notify the proper Admissions Office, in writing, prior to the first day of classes. Failure to notify the University will result in an obligation to pay all or a portion of tuition and fees that is not subject to appeal.
• An appeal cannot be processed if you have received academic credit for the course(s).
• An appeal will not be processed if the Withdrawal, Cancellation or Course drop is incomplete.
• Certain types of fines and charges may be handled by other appeal committees and will not be considered by the University Fee Appeals Committee, including but not limited to:
• Transportation: Parking fines, permits
• Dining: Meal plans, Board Bucks
• Library: Lost book charges, Lost Materials Processing fees
• University Benefits Office: Use of Faculty Staff Tuition Waivers
• Concerns or issues regarding course content and/or quality of instruction are not eligible for appeal. Information received regarding this type of request will be forwarded to the appropriate Dean or Department Head for review. These appeals will not be reviewed by the University Fee Appeals Committee. (See Academic Grievances)

NOTES

1. Decisions resulting from the student fiscal appeals process do not impact petitions to have grades or academic records changed. See your Academic Advisor for more information on appeal of academic records.
2. Students who receive Title IV financial aid are subject to separate federal refund regulations governing such aid. Changes in the number of hours a student is enrolled for may have an effect on eligibility for aid, and may result in a student having to repay all or a portion of the aid. Students who have specific questions should contact the Office of Scholarships & Financial Aid for additional information.
3. Tuition and fee charges must be paid by respective due dates. All unpaid balances are subject to Penalty and Interest Charges in accordance with the requirements of NC General Statute 147-86.23. The filing of an appeal does not apply to any penalty and interest charges that are accrued prior to and after any decision. If the student's appeal is granted, a refund of the initial charges will be provided.

Process for Filing an Appeal

STUDENTS BEGIN THE TUTION/FEE APPEAL PROCESS BY CONTACTING THE RESPONSIBLE DEPARTMENT AS INDICATED IN THE CHART BELOW:

Filing an Appeal

Time Limit:
Any Tuition and/or Fee appeal must be filed before the last day of exams for the semester in which the charge was assessed.

Permission to access records:
The act of filing an appeal is construed as authorizing all Committee members to have full access to all records, including academic, civil and medical records that may have a bearing on deliberations.

Burden of proof:
The burden of proof shall be upon the student to prove his or her case by a preponderance of evidence in the written appeal.

• Appeals must be accompanied by all evidence and supporting documents that will be considered at the Appeals Committee meeting, including a written statement from the responsible department as described above.
• Medical/Psychological/Hardship based fee appeals should be processed through the University Counseling Center and must include an official medical certificate, complete with dates of illness, date examined by a physician, nature of illness and expected date of convalescence, if appropriate. Medical information should not be forwarded to the University Cashier’s Office.
• Bereavement/death based student fiscal appeals must include a death certificate or documentation from the funeral home.
• Appeals based on unexpected employment changes must include verification from the immediate supervisor or Human Resources and printed on company letterhead. It must also include contact information for the individual providing the information.
• In cases of University Error the student should provide a letter or memo on departmental letterhead from the appropriate university official detailing the circumstances of the situation.

Accompanying documentation must be an official, original document and include a contact phone number. YOUR APPEAL WILL NOT BE ADDRESSED UNTIL RECEIPT OF REQUIRED DOCUMENTATION.

Appeals for which documentation has not been received within thirty (30) days of submission will be considered void and if the student wishes to pursue an appeal, they will be required to resubmit the appeal request form with all relevant documentation. Incomplete forms and/or forms submitted without documentation of circumstances will not be reviewed by the Committee. Any voided appeals must be resubmitted within the time limit established above.

Notification of decision:

The student and the relevant University offices and departments will be informed in writing of the Appeal Committee’s decision within five (5) business days.

Student Fee Appeals Committee Meetings

The Committee will convene at least twice each Fall and Spring semester unless no applications for appeal have been filed since the previous meeting. Additional meetings may be added on an ad hoc basis as determined by the chair. To assure proper action, students are urged to initiate the appeals process immediately after the discussion with the appropriate office has occurred. Appeals submitted during summer sessions will be addressed as soon as reasonable on an ad hoc basis.

NOTE: By accessing this link to the University Refund Application, filling out and submitting the form, I certify that I have read the guidelines for filing a student fiscal appeal, that the information I have provided in this appeal is true and accurate, and that I hereby authorize the University Fee Appeals Committee to seek additional verification or information as needed.