October 13, 2009: Spring Registration begins

November 3, 2009: Spring billing begins

November 24, 2009: Spring Late Registration begin

December 4, 2009: Spring billing due

» Due Date Calendar

Survey

Financial Services Survey

The University Cashier's Office (UCO) would love to hear from you to assess your satisfaction with our financial services and to help us improve them.



1. Year at NCSU:

Incoming Student
Freshmen
Sophomore
Junior
Senior

2. How do you prefer to conduct business with the UCO?

I currently conduct my business with the UCO (click all that apply):

by mail
by campus mail
by cell
by phone
by NCSU e-mail
by personal e-mail
in person








In the future, I would like to conduct my business with the UCO (click all that apply):

by mail
by campus mail
by cell
by phone
by NCSU e-mail
by personal e-mail
in person
by text messaging
by instant messaging
by MySpace
by Facebook

3. How many times have you used the following UCO services in the current academic year?


Office
Phone
Email
Website
Never




1-2




3-4




5+




4. Rank the following reasons for visiting the UCO:

Very Often Sometimes Often Never
Questions concerning a bill
To pay a bill
Inquire about a refund
Inquire about having a hold released
Inquire about a sponsor payment
Inquire about a financial aid payment
5. Do you ever read the campus Technician?

Yes
No
Not applicable
6. Please rate your responses to email you receive from the UCO:


I read all email I receive from UCO
I understand the email I receive
I save the email I receive
I respond to emails that require a reply
Always




Sometimes




Never




7. Please indicate whether or not you find the following published material in print or electronic from the UCO helpful:


Billing statement
Emails from UCO
UCO website
Other brochures
Always




Sometimes




Never






8. The most positive aspect of the UCO is:



9. Do you have suggestions that would help us enhance our services to you?



10. What kind of services would you like us to add?