NCSU Bookstores - NC State University

Lenovo Laptop Located on the upper level, the Computer Connections department offers a wide variety of hardware, software and peripherals. Most items are available at educationally discounted prices. All that is required to shop with us is a current faculty, staff or student photo ID.

We offer hardware from Apple, IBM, Dell, Gateway, Hewlett Packard and Epson. All of NC State Bookstores' personal computer systems can be configured to meet the University's computer hardware purchasing recommendations. To view the recommendations on-line, visit Do I need a computer at NC State? For order inquiries, call (919) 515-3400 or email connections@ncsu.edu.

Providing complete business-class laptops and desktop systems from Apple and IBM/Lenovo. Our computer Connections staff will guide you through the custom configuration of a computing system of your choice. Whether you are a College of Design student needing a brand new ultra-powerful Intel Core Duo Mac or you just need a new computer for Web-based research, we can configure a new system to meet your needs.

We stock educationally discounted software with hundreds of titles to choose from. The list of stock and orderable software items is endless. Everything from Autodesk to Corel, Microsoft, Symantec and many others available at educational prices that are hard to beat. NC State Bookstores can also custom order many titles not currently on this list.

With complete storage, input and memory solutions in stock and for order, we can cover all of your peripheral needs.

Looking for that disk to store your term paper, or a replacement for that printer cable that went out last night? We've got it right here. With a massive selection of disks and cables, you can store, print or chat online to your hearts content.

NC State’s Office of Information Technology (OIT) has created the new Technology & Media Services Support Center in the West Dunn Building.

In-warranty hardware Support is available for Lenovo and Apple computers purchased at NC State Bookstores. For on-campus support call: (919) 515-3400 during regular business hours.

After August 11, 2008, on campus hardware support will be available at the Technology and Media Services Support Center in the West Dunn Building located at the corner of Dan Allen Drive and Thurman Drive. The Center will be open Monday - Thursday, 8am - 8pm and Friday, 8am - 5pm. Call 515-HELP to obtain help.

Manufacturer support is also available for Apple computers at www.apple.com/support or 1-800-APL-CARE and for Lenovo computers at 1-800-IBM-SERV.

Support for peripherals and accessory items is available through individual manufacturer websites. For more information call (919) 515-3400 or email connections@ncsu.edu

NC State Bookstores has joined with the College of Engineering to offer select configurations for the CoE Laptop Program. All students, faculty and staff of the University may take advantage of this select program and can choose the computer that best fits their needs.

Returns are processed through Customer Service on the upper level of the main bookstore.

LAPTOP AND DESKTOP COMPUTERS:

Laptop and desktop computers are not returnable. Since we only sell custom configured computer systems, we cannot accept returns for any reason other than defective merchandise. Defective or DOA (dead on arrival) equipment will be exchanged or refunded only if:

A) It is within the first 30 days of purchase.
B) It is returned in its original purchased condition with all original packaging.
C) The original sales receipt accompanies it.

** Equipment warranties are provided through equipment manufacturers. If you are experiencing problems with a computer purchased from NCSU Bookstores, please contact the manufacturer for service using the 800 number provided at time of purchase.

Opened hardware devices are not returnable. We cannot accept returns for any reason other than defective merchandise. Defective products will be exchanged only if it is within 30 days of purchase date and the original sales receipt accompanies it.

COMPUTER SOFTWARE, PERIPHERALS & SUPPLIES:

Software, computer peripherals and supplies may be returned within 30 days of purchase date provided that it is returned in its original condition, in unopened, undamaged packaging.

Calculators are not returnable unless defective. All sales are final. Defective calculators may be exchanged within 30 days from purchase with the original receipt. Please make sure that you are purchasing the correct item for your needs.