Skip to text
Decorative Border
Graphical Link to NCSU Homepage
 
 
Student FAQ

bullet  What does SIS mean?
bullet  Why do we need to replace the existing system?
bullet What is the timeline for replacing the existing SIS?
bullet Are other universities doing it?
bullet I keep getting an error that my password is wrong, but I know it isn't.
bullet Why am I still required to log in to different locations; Webmail, Course Reserves, etc?
bullet Where can I find information on how to complete transactions in MyPack?
bullet What if I have additional questions or need additional information that has not been covered on this Web site?
   
   

What does SIS mean?

SIS stands for Student Information Systems. Student information refers to all the data that is needed to support university administrative services for future, current and former students. This information ranges from enrollment status, course registration, grades, and degrees to financial aid, tuition, citizenship and contact information.  Modern Student Information Systems are sophisticated databse applications that bring student information together into a single intergrated, interactive system. 

The goal of NC State's SIS Project is to  help the unversity provide the best possible services for students while meeting its obligations of keeping student data accurate, current and secure. When fully implemented in 2009, the SIS will integrate the following information systems and data:

  • Admissions
  • Financial Aid
  • Student Financials
  • Student Records
  • Campus Community (student and employee ID info)

The intergrated system will allow students, faculty and administrative staff to add and share  data in real-time through the MyPack Portal.

Why do we need to replace the existing system?

The existing system is almost twenty years old. Support from the existing system’s vendor is decreasing and scheduled to end completely by 2009. Since we rely on regular software updates to ensure regulatory compliance in key areas such as financial aid, the University needs to move forward immediately to replace the student system before this date. While the existing SIS has served the University well, newer systems have improved features that can help provide better service to students, faculty and staff. Many of the current core administrative systems at NC State University are old and do not provide the functionality our customers need. As we try to address these needs as well as a changing regulatory environment, we add to the complexity of our environment and further limit the flexibility we need to meet customer needs in a timely fashion. .

Back to Top

What is the timeline for replacing the existing system?

A detailed timeline of the SIS project can be found online.

Back to Top

Are other universities doing it?

Yes. Colleges and universities have been implementing SIS systems in earnest since the mid 1990s. Many universities across the country – including other universities in the UNC system and major research institutions like NC State – have already implemented their own SIS systems (or are in the process of doing so).

Back to Top

Where can I find information on how to complete transactions in MyPack?

Students can find information on several MyPack features on the Student Tutorial page. The information is updated as new processes are implemented in SIS. If you have questions regarding completing student transactions, please contact Registration & Records.

Back to Top
I keep getting an error that my password is wrong, but I know it isn't.

You may need to clear your cashe/ temporary internet files.

The Student Tutorials page also has information on this and other areas of the portal; such as, Enrollment and accessing your student record.

Back to Top

Why am I still required to log in to different locations; Webmail, Course Reserves, etc?

We realize there are still some applications that require a second login, but felt it was important to include those links in the portal so that all the applications could be accessed from one location.  The project is in transition. There are no confirmed dates; however, we are looking into authenticating these other applications through the portal

Back to Top

What if I have additional questions or need additional information that has not been covered on this Web site?

If you have additional questions or want to inquire about something that was not covered on our Web site, please feel free to contact SIS Communications by clicking here.


 

 

Decorative Border