Meet the SIS Team

Management Team

Technical Team

Functional Team

Organizational Chart (PDF)

Management Team

Rick Liston, Project Manager

The Campus Solutions Implementation Project Manager has overall responsibility for the project. He is responsible for monitoring the progress of various project activities and reporting the overall status of the project to the Project Sponsor and the Advisory Team. Activities include, but are not limited to:

• Providing communication link between project teams
• Approving project deadlines
• Issuing and updating project organization chart
• Assigning and distributing project responsibilities
• Tracking project expenditures
• Monitoring progress on project tasks
• Assessing risk level and communicating it to the Advisory Team as required
• Providing project status and information to Project Sponsor and at various meetings as requested by the Project Sponsor
• Preparing and recommending procurement requests
• Assessing change requests and determining authorization level required
• Reviewing all project deliverables and issuing papers
• Providing direction to Project Leads as needed
• Determining staffing levels and overseeing staff/contractor selection process
• Providing effective resolution of issues that involve cross functional organizations or changes to business policies
• Communicating with external entities as needed
• Ensuring necessary training for Implementation Team members
• Providing regular status updates to Project Sponsor and Advisory Team
• Establishing Quality Assurance checkpoints and ensure reviews are planned and conducted
• Authorizing release of deliverables with approval from Steering Team
• Chairing weekly Project Management Meeting
• Presenting risk assessment and contingency plans to Project Sponsor and Advisory Team
• Enforcing and promoting project standards and procedures

Louis Hunt, Project Sponsor

The Campus Solutions Implementation Project Sponsor monitors the progress and success of the project in relation to strategic objectives and serves as the project advocate to various groups on campus such as the Student, Housing, and Financials/HR Steering Teams, the Administrative Systems Management Team, the Research Council, and the Faculty Senate. The Project Sponsor provides guidance, direction and approval as needed to the various project teams and chairs the Campus Solutions Implementation Advisory Team. He will make tactical decisions regarding the deployment of resources and the setting/adjustment of project priorities. The Project Sponsor carries forward to senior management requests for resources and project status reports.

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Advisory Team

The Campus Solutions Implementation Advisory Team provides feedback regarding the overall status of the project and makes recommendations regarding the deployment of resources and the setting/adjustment of project priorities. This team is responsible for ensuring that system modifications are kept to a minimum and occur only when required. Activities include, but are not limited to:

• Monitoring progress on Campus Solutions 8.9 Implementation Project tasks
• Acting in the role of Risk Manager for the implementation (see Risk Management Plan for specific activities and responsibilities)
• Participating in Advisory Team meetings
• Participating in focus groups
• Assessing change requests and determining authorization level required
• Providing timely and constructive review of project deliverables as required
• Allocating essential resources as identified and substantiated
• Providing strategic guidance as required

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Technical Team

Technical Lead
Client Lead
Security Lead
Infrastructure Lead
Research & Development Lead
Development Lead
Portal Lead
Data Conversion Lead
Interface Lead

Bill Collings, Technical Lead

The Campus Solutions Implementation Technical Lead oversees and coordinates major technical activities such as system builds/configurations, application development, unit testing, system testing and load testing. He also performs project planning, monitoring, and reporting functions as required. Activities include, but are not limited to:

• Participating in Fit Gap effort as required
• Coordinating development, unit test, system test, and load test activities
• Establishing, promoting and enforcing project standards in technical activities
• Providing communication link between Technical Project Teams and Project Management
• Authorizing release of deliverables to Project Manager
• Participating in weekly Project Management Meeting
• Identify change requests and work with Project Manager to determine authorization level required
• Identifying resources necessary for technical activities
• Participating in selection of contract resources as required
• Overseeing development of Technical Training Plan
• Managing the project schedule for the Project Technical Team
• Deciding when to escalate open point to issue, with Project Manager input as needed
• Deciding when to escalate issue to scope change request, with Project Manager input as needed
• Providing regular status updates to Project Manager regarding technical activities
• Coordinating technical activities closely with Functional Lead as necessary

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Craig DeShong, Infrastructure Lead

The Campus Solutions Implementation Infrastructure Lead is responsible for coordinating the creation and maintenance of technical environments required for successful completion of this project. He will provides tactical expertise and advice upon request. Activities include, but are not limited to:

• Executing, managing and/or tracking technical system implementation steps
• Assisting with technical fit gap analysis
• Establishing, enforcing and promoting technical project standards
• Providing communication link between Infrastructure Teams (e.g., DSS, DBA, Systems, Web Services) and other Project Implementation Teams
• Coordinating resources to support system tuning and trouble-shooting of technical environment issues
• Actively working with CM Lead to ensure consistency of direction and timing for all technical project deliverables
• Deciding when to escalate open point to issue, with Project Manager input as needed
• Deciding when to escalate issue to change request, with Project Manager input as needed
• Participating in weekly Project Management Meeting
• Identifying change requests and work with Project Manager to determine authorization level required
• Providing regular status updates to Project Manager

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Richard Merwin, Research and Development Lead

The Campus Solutions Implementation Research and Development Lead is responsible for researching and resolving technical direction and impact issues. Activities include, but are not limited to:

• Assisting with technical fit gap analysis
• Identifying and researching technical areas that impact the implementation
• Discussing technical issues with Infrastructure Teams (e.g., DSS, DBA, Systems, Web Services) and reporting issues in weekly Project Management Meeting
• Providing communication link between Project Implementation Teams and Infrastructure Teams (e.g., DSS, DBA, Systems, Web Services)
• Actively working with Development Lead to ensure consistency of direction and timing for resolutions to technical issues
• Troubleshooting or assisting in troubleshooting implementation-related technical issues
• Coordinating with Oracle Customer Connection as required to facilitate resolution of technical or functional issues
• Deciding when to escalate open point to issue, with Project Manager input as needed
• Deciding when to escalate issue to scope change request, with Project Manager input as needed
• Participating in weekly Project Management Meeting
• Providing regular status updates to Project Manager

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Sherwood Bryan, Student Records

The Campus Solutions Implementation Development Lead is responsible for researching and resolving technical direction and impact issues. Activities include, but are not limited to:

• Participating in Fit Gap effort as required
• Providing communication link between Project Development Team and Infrastructure Teams (e.g., DSS, DBA, Systems, Web Services)
• Actively working with Research and Development Lead to ensure consistency of direction and timing for resolutions to technical issues
• Discussing technical issues with all Development Team Managers/Supervisors
• Leading and coordinating the development effort
• Deciding when to escalate open point to an issue, with Project Manager input as needed
• Deciding when to escalate issue to scope change request, with Project Manager input as needed
• Participating in weekly Project Management Meeting
• Providing regular status updates to Technical Lead and Project Manager
• Recommending and promoting project development standards

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Jack Foster , Portal Lead

The Campus Solutions Implementation Portal Lead is responsible for the integration of the Campus Solutions modules with the administrative portal. Activities include, but are not limited to:

• Providing communication link between Project Portal Team and other Project Teams (Functional, Development, Infrastructure, etc.) regarding the development and integration of the Campus Solutions modules with the Administrative Portal
• Actively working with Research and Development Lead, Infrastructure Lead and Development Lead to ensure consistency of direction and timing for resolutions to technical issues
• Discussing technical issues with all Development Team Managers/Supervisors
• Leading and coordinating the Campus Solutions and Portal integration effort
• Deciding when to escalate open point to an issue, with Project Manager input as needed
• Deciding when to escalate issue to scope change request, with Project Manager input as needed
• Participating in weekly Project Management Meetings as necessary
• Providing regular status updates to Project Manager
• Recommending and promoting project portal integration standards

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Yessy Mendoza, Data Conversion Lead

The Campus Solutions Implementation Data Conversion Lead is responsible for researching and resolving technical direction and impact issues related to conversion of data from legacy student systems. Activities include, but are not limited to:

• Participating in Fit Gap effort as required
• Providing communication link between Project Conversion Team and the Development and Infrastructure Teams (e.g., DSS, DBA, Systems, Web Services)
• Actively working with Research and Development Lead and Development Lead to ensure consistency of direction and timing for resolutions to technical issues
• Discussing technical issues with all Development Team Managers/Supervisors
• Leading and coordinating the conversion effort
• Deciding when to escalate open point to issue, with Project Manager input as needed
• Deciding when to escalate issue to scope change request, with Project Manager input as needed
• Participating in weekly Project Management Meeting
• Providing regular status updates to Technical Lead and Project Manager
• Recommending and promoting project standards

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Connie Reitfort, External Interfaces Lead

The Campus Solutions Implementation External Interface Lead is responsible for researching and resolving technical direction and impact issues related to interface requirements between the Campus Solutions application and other Campus applications and Campus reporting requirements. Activities include, but are not limited to:

• Participating in Fit Gap effort as required
• Providing communication link between Project Interface Team and the Development and Infrastructure Teams (e.g., DSS, DBA, Systems, Web Services)
• Actively working with Research and Development Lead and Development Lead to ensure consistency of direction and timing for resolutions to technical issues
• Discussing technical issues with all Development Team Managers/Supervisors
• Leading and coordinating the interface effort
• Deciding when to escalate open point to issue, with Project Manager input as needed
• Deciding when to escalate issue to scope change request, with Project Manager input as needed
• Participating in weekly Project Management Meeting
• Providing regular status updates to Technical Lead and Project Manager
• Recommending and promoting project standards

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Susie Rambraut, Client Lead

The Campus Solutions Implementation Client Lead is responsible for coordinating the requirements needed for the campus community to connect to/use the Campus Solutions modules. Activities include, but are not limited to:

• Identifying the appropriate/supported client environment needed to use the CS modules such as web browsers, drivers, etc.
• Testing the appropriate/supported client environment with a pilot group to ensure conflicts/problem are minimized
• Publishing the appropriate/supported client environment along with any known caveats
• Providing communication link between Client Teams (e.g., College LAN Administrators/Help Desks, Central Help Desks - ETSS & ITD) and other Project Implementation Teams
• Assisting with the development of the training and FAQ's for campus users
• Leading and coordinating the client environment/access effort
• Deciding when to escalate open point to issue, with Project Manager input as needed
• Deciding when to escalate issue to change request, with Project Manager input as needed
• Participating in weekly Project Management Meeting

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Dick White, Security Leads

The Campus Solutions Implementation Security Lead is responsible for coordinating the application security requirements needed for the campus community to access the Campus Solutions (CS) modules. Activities include, but are not limited to:

• Identifying needed security levels for various roles within the Campus Solutions modules
• Providing communication link between Security Teams (e.g., College LAN Administrators/Help Desks, Central Help Desks - ETSS & ITD) and other Project Implementation Teams
• Interface with Development Teams and Functional Teams in the creation and definition of security roles
• Interface with Application Security, Development and Functional Teams in the design of the new ASAP screen for requesting access to CS modules
• Interface with Application Security, Development and Functional Teams in the design of the new CS Security report
• Interface with Application Security and Functional teams in the design of the ASAP Security training program for campus
• Interface with Development Teams and Portal Lead in the security interface between the CS modules, the portal, human resources and financials
• Interface with Development and Infrastructure Teams during the pre go-live testing of individual's security access to CS modules
• Interface with Development, Functional and Reporting/Query Teams in the building of security query structure in the CS modules
• Provide leadership in the selection of authentication options
• Interface with Development, Infrastructure, Functional, and other leads in the design of the method to convert current individual security to the role based security in the CS modules
• Leading and coordinating the application security effort
• Deciding when to escalate open point to issue, with Project Manager input as needed
• Deciding when to escalate issue to change request, with Project Manager input as needed
• Participating in weekly Project Management Meeting

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Functional Team

Cross-Functional Lead
Training & Communication Lead
Functional Leads & Consultants

Cross-Functional Lead

The Campus Solutions Implementation Cross-Functional Lead oversees and coordinates major functional activities such as fit-gap and customer testing. She also performs project planning, monitoring and reporting functions as required. Activities include, but are not limited to:

• Coordinating Fit Gap and Customer Acceptance Testing efforts
• Establishing, promoting and enforcing project standards in functional activities
• Providing communication link between Functional Project Teams and Project Management
• Authorizing release of deliverables to Project Manager
• Participating in weekly Project Management Meeting
• Identifying change requests and working with Project Manager to determine authorization level required
• Identifying resources necessary for functional activities
• Participating in selection of contract resources as required
• Overseeing development of Functional Training Plan
• Managing the project schedule for the Project Functional Team
• Deciding when to escalate open point to an issue, with Project Manager input as needed
• Deciding when to escalate issue to scope change request, with Project Manager input as needed
• Providing regular status updates to Project Manager regarding functional activities
• Coordinating functional activities closely with Technical Lead as necessary

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Functional Leads & Consultants

The NC State functional leads and functional consultants are staff members in each application area who are knowledgeable about business processes, policies and practices and who are familiar with the capabilities of the software.

• Contribute to the Project Plan
• Participate in assessment activities
• Develop and review prototypes
• Define new business processes
• Determine table values
• Complete required table setup
• Document key work flows
• Define data conversion requirements and timeline
• Define modifications and customizations
• Define required reports
• Create test scripts
• Define security requirements
• Recommend policy changes to Project Manager
• Resolve or elevate issues as required

Academic Structure
Records
Institutional Research & Reporting
Auxiliary Services/ Integration
Admissions
Advising
Financial Aid
Student Financials

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Sharon Broere, Training & Communication Lead

The Campus Solutions Implementation Training & Communication Lead is responsible for coordinating all communication and training for the SIS Project. She will maintain the SIS web site, prepare the SIS Newsletter, distribute SIS information, and prepare all training documentation. Additionally, the T&C Lead will be the main contact and instructor for SIS training.

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